Accelerating your brand with pladis Global
If you look in your pantry right now, chances are you’ll find a bag of Flipz pretzels. Did you grab them once as an impulse purchase and they turned into [...]
Wednesday | 10:30 am - 11:00 am | Room 2
Against all odds: Shaping a future once thought impossible
Join a client-side brand builder and Hotspex to discover how they have changed the effort-value equation via automation and AI to take best-in-class behavioral packaging, brand communications and design thinking [...]
Thursday | 1:30 pm - 2:00 pm | Room 3
AI: The promise and threat for research
The recent proliferation of AI has direct implications for the consumer insights sector. As such, the Radius innovation team has been tracking the space for a while now and has [...]
Thursday | 11:15 am - 11:45 am | Room 4
Aligning with CXOs for insights that drive growth!
What differentiates CEOs at high-growth companies from everyone else? How can insights better align with fast-growing firms? Research Innovation and ROI will discuss new research among CXOs with respect to elevating [...]
Thursday | 9:00 am - 9:30 am | Room 4
Avoiding research limbo: How to keep your research from sitting on the shelf
The dollars spent on market research are valuable – we all want to do everything possible to use those dollars to effectively make decisions that drive the business forward. Join us [...]
Thursday | 10:30 am - 11:00 am | Room 2
Behavioral insights made actionable: The four behavioral science insights needed to solve any brand growth challenge
Using behavioral science research to uncover new, smart, actionable insights isn’t easy, but it is necessary in 2024. Fortunately, there are only four critical behavioral science insights that are needed [...]
Wednesday | 4:45 pm - 5:15 pm | Room 1
Breaking barriers not bonds: Unveiling the dos and don’ts of marketing to Hispanics and effectively impacting your reach
Natalia Infante Caylor, PhD will show how brands misunderstand the multifaceted layers of the Hispanic culture, affecting the ability to reach this important segment in a culturally sensitive way. The presentation [...]
Thursday | 3:00 pm - 3:30 pm | Room 4
Bridging the $300 billion divide: Mining the gaps with Black consumers
Most brands unknowingly leave revenue on the table that is more accessible than any new-product launch will ever be. That opportunity lies in closing their gaps with Black consumers. Dawn [...]
Thursday | 12:00 pm - 12:30 pm | Room 3
Centralizing insights in a decentralized global enterprise: Winning with global CX measurement
Will customer loyalty metrics like Net Promoter Score ever disappear? Perhaps not, but your ability to align on a success metric and build global methodology standards could be advantageous for [...]
Wednesday | 4:00 pm - 4:30 pm | Room 1
Creating a better B2B survey: Business professionals speak out
Response rates for online research, particularly surveys, have declined in the past several years. This issue affects B2B surveys more than B2C, given the smaller and more specific populations that [...]
Thursday | 10:30 am - 11:00 am | Room 3
Cross-functional integration of category and shopper insights for next-level impact
Elevating the impact of the insights function with full cross-functional integration. There is a large need to integrate the category management and shopper insights function with all aspects of the business [...]
Thursday | 9:45 am - 10:15 am | Room 1
Doing more with less
In today’s dynamic business landscape, efficiency and resource optimization have become paramount. Join our panel to delve into insightful discussions, gain valuable perspectives and uncover innovative strategies industry leaders employ [...]
Thursday | 3:45 pm - 4:15 pm | Room 4
Equity and inclusivity in user experience research: A necessity, not a luxury
In a rapidly evolving digital landscape, understanding equitable and diverse user perspectives is no longer a nice-to-have but an absolute need-to-have. Join Eugenio Santiago, president, and Tony Moreno, director of [...]
Wednesday | 3:00 pm - 3:30 pm | Room 4
Establishing an international brand tracker and F1 sponsorship assessment
This presentation covers a multi-prong hands-on approach to creating an international brand tracker. The tracker measures not only brand equity metrics but also the success of major marketing investments including [...]
Thursday | 11:15 am - 11:45 am | Room 3
Everything has changed: Best practices for hiring and getting hired in the post-COVID era
As everything has changed in the post-COVID era, we’ll identify today’s best practices for hiring – and getting hired. We’ll share effective hiring processes, how to navigate the growing employer-candidate [...]
Thursday | 9:45 am - 10:15 am | Room 2
From Doritos to Disney – and beyond: An interview with longtime corporate researcher Pamela Forbus
Join us as M/A/R/C Research CEO Merrill Dubrow sits down for a lively conversation with Pamela Forbus, who has held insights and marketing leadership positions at PepsiCo, The Walt Disney [...]
Wednesday | 9:45 am - 10:15 am | Room 4
Futurish: The science and art of identifying near-future trends
In this session, we will talk about how to create a systematic process to identify and monitor future trends within the context of your industry and organization and how this [...]
Thursday | 1:30 pm - 2:00 pm | Room 4
Generative AI: Expectations vs. reality
How can generative AI help insights teams to be more efficient? And more importantly, what new challenges could it create? In this session, Lloyd Yoo, head of North America at [...]
Wednesday | 1:30 pm - 2:00 pm | Room 3
How to strategically apply AI to qual data sets for better accuracy
Join aha insights technology’s CEO and ResTech pioneer, Ray Fischer and VP of project management and qualitative strategist Paula Kramer for a practical how-to session that delves into the dynamic [...]
Wednesday | 9:45 am - 10:15 am | Room 2
Human as North Star: Seeking human truth when innovation itself wants to throw you off course
Story time! This will be a fast-moving conversation among seasoned brand insight leaders who have found payoff keeping the human consumer truth at the center of innovation decision-making process. It’s [...]
Wednesday | 10:30 am - 11:00 am | Room 4
Inclusive research: Unveiling the truths of Latino consumers
Empathy is at the heart of qualitative research. Yet many factors can undermine the understanding of respondents, especially when working with participants from different cultures. Whether we are conscious of [...]
Wednesday | 4:45 pm - 5:15 pm | Room 3
It’s not about the product: How embracing culture turns customers from buyers to fans
When a brand embeds itself into culture, that is when buyers become fans. But many companies are being burned by their experiences here, afraid of stumbling into a divisive conversation, [...]
Thursday | 2:15 pm - 2:45 pm | Room 3
Looking back and looking forward: Steve Schlesinger and Merrill Dubrow in conversation
With over 75 combined years of experience running research businesses, Steve Schlesinger and Merrill Dubrow will discuss and evaluate their lessons learned and their considerations for the future. During this [...]
Wednesday | 4:45 pm - 5:15 pm | Room 4
Navigating the Great Respondent Revolt
In today’s business landscape, the relentless pursuit of customer feedback has led to survey overload, resulting in diminishing response rates, increased costs, and subpar feedback quality. This presentation will delve [...]
Thursday | 9:45 am - 10:15 am | Room 4
Navigating tomorrow: How to effectively use generative AI for your insights operations
Generative AI is here. Are you ready? Join us at the forefront of innovation as we dive into the practicalities of utilizing this new technology in consumer insights. Discover cutting-edge strategies, [...]
Wednesday | 2:15 pm - 2:45 pm | Room 3
Partnering in research: Five essential elements of successful client/supplier partnerships
Join Tanya Pinto, principal UX Researcher at Microsoft and founder of Baal Dan Charities, and Marc Goulet, partner at Russell Research, as they share some of the essential elements of [...]
Thursday | 2:15 pm - 2:45 pm | Room 4
Practical career advice for consumer insights professionals
The consumer insights (CI) function is evolving rapidly in response to changing customer expectations, market dynamics and technological innovations such as generative AI. CI professionals need to adapt their skills, [...]
Wednesday | 3:00 pm - 3:30 pm | Room 2
Seven major problems in insights today (and some solutions)
Our insights industry is facing critical challenges that demand immediate attention to remain relevant in today’s rapidly evolving world. Having spent 25 years in this industry, I am compelled to [...]
Wednesday | 9:45 am - 10:15 am | Room 3
Tapping the hidden job market for research career opportunities and elite talent
When venture capitalists are looking for investments, they target high-margin, high-growth companies. As a potential employee, those companies are more likely to pay above market, promote quickly and are less [...]
Wednesday | 12:00 pm - 12:30 pm | Room 2
The 2024 election: What the will of the people says about the human condition and how brands can operationalize it
2024 is arguably the largest natural experiment in human history with more than 2 billion people going to the polls in 50+ countries. What does this tell us about the [...]
Wednesday | 1:30 pm - 2:00 pm | Room 4
The true cost of (poor) quality: How fraud and bad data impact the bottom line and send clients packing
Discussions around data quality in the research industry often overlook a crucial aspect: the true cost of bad data. This session directly addresses this overlooked issue. It delves into the [...]
Wednesday | 11:15 am - 11:45 am | Room 4
This is how you deploy AI in qual consumer insights
Before AI gained the mainstream recognition it has today, GetWhy developed their own generative AI model and have since deployed the technology to completely change the game of qualitative consumer [...]
Wednesday | 10:30 am - 11:00 am | Room 1
Thriving through the unexpected: Dallas Mavericks CEO Cynt Marshall on a career of listening and learning (45-minute session)
In this conversation with MARC Research CEO Merrill Dubrow, Dallas Mavericks CEO Cynt Marshall will draw on her nearly four-decade career with AT&T and five years as the NBA’s first [...]
Thursday | 12:00 pm - 12:30 pm | Room 4
Unveiling shopper desires: Targeting survey research based on verified shopping behaviors for more relevant, consumer-centric insights
In this insightful session, we delve into the dynamic realm of retail by exploring the intricacies of shopper preferences and aspirations. Retailers don’t always understand what their shoppers truly want [...]
Thursday | 9:45 am - 10:15 am | Room 3
4662 Slater Road
Eagan, MN 55122
(651) 379-6200