Register
Automated innovation: Greater efficiencies for client reporting

BVA BDRC has partnered with E-Tabs since 2018 to create greater efficiencies in their reporting. BVA BDRC is an international full-service market research company that continually strives to innovate and [...]

Details

Wednesday | 4:45 pm - 5:15 pm | Room 5

Avengers assemble: Putting the Marvel superhero strategy at the center of Mars sensory insights to drive winning innovations

In any team, fostering a culture of continuous learning is paramount to staying ahead in the field of innovation. This involves not only acquiring new knowledge but also integrating it [...]

Details

Wednesday | 3:15 pm - 3:45 pm | Room 2

Believe in better: A journey to embedding cultural insight at Sky

Understanding cultural shifts is key in delivering the vision of a future-focused company like Sky. This session will outline the journey to embed cultural insight in the business, its impact [...]

Details

Thursday | 2:30 pm - 3:00 pm | Room 3

Bringing empathy through metaphor

Amongst all the bubble and squeak about AI, a lot has been claimed about what AI cannot do as well as what it can. Most discussion is more or less [...]

Details

Thursday | 11:30 am - 12:00 pm | Room 3

Bye-bye burnout: A researcher’s guide to thriving in work and life

Burnout remains a pervasive issue in the industry, particularly among market researchers striving to meet stakeholder/client expectations while balancing personal well-being. In this talk, we will explore practical strategies and [...]

Details

Thursday | 1:45 pm - 2:15 pm | Room 2

Case study: Unlocking empathy at scale with high-trust AI

While it may seem ironic, one of the biggest benefits of AI for insights leaders is to better understand how consumers really feel and why. But researchers also need to [...]

Details

Thursday | 12:15 pm - 12:45 pm | Room 2

Changing hearts and minds in the home connectivity category: Leveling up digital experience by building a beta community

Consumer demand for reliable home connectivity and high-quality digital services has undergone an acceleration. In today’s post-pandemic world, evolved consumer lifestyles and a digital revolution mean connectivity is king, inside [...]

Details

Wednesday | 10:00 am - 10:30 am | Room 3

Decoding Scotch: Unveiling consumer perceptions in the world of whiskey

In an era where the spirits landscape is constantly evolving, this study delves into the heart of consumer attitudes and behaviors towards Scotch and its counterparts within the whiskey category. [...]

Details

Wednesday | 4:45 pm - 5:15 pm | Room 1

Empowering the patient voice: How NHS organizations harness qualitative analysis software to analyze patient and public feedback

The NHS is committed to putting the patient at the heart of everything it does – it is a key tenet and included in its constitution. In this presentation, NHS [...]

Details

Wednesday | 2:30 pm - 3:00 pm | Room 2

Finding the diamond in the rough: Surfacing trends in the jewelry market through automated analytics

In a collaborative effort between De Beers, a globally recognized leader in the diamond industry and Inspirient, a pioneering provider of automated analysis technology, this presentation introduces a novel approach [...]

Details

Thursday | 10:00 am - 10:30 am | Room 3

Forecasting demand for Guide Dogs 15 years into the future

The global pandemic put the Guide Dogs charity into a firefighting mode, forcing a short-term mind-set, but there was a need to reset the strategic horizon to build more long-term [...]

Details

Wednesday | 10:45 am - 11:15 am | Room 4

From testing to learning: How Diageo used consumer feedback to expand in Africa

Join Deirdre van Zyl, Diageo’s head of innovation planning and insight in Africa, and Nicole Teh, strategic account director at Zappi, as they delve into Diageo’s consumer-centric approach to product [...]

Details

Wednesday | 12:15 pm - 12:45 pm | Room 3

Fueling disruptive innovation: In conversation with Pernod Ricard

The global ready to drink (RTD) alcoholic beverage market has exploded over the last few years; it’s expected to grow by 12% in volume between 2022 and 2027, achieving $40 [...]

Details

Wednesday | 3:15 pm - 3:45 pm | Room 4

FutureLens: Feeding tomorrow by navigating the future

Our world is changing in both clear and uncertain ways and we must think differently. Global food company Kerry Taste & Nutrition partnered with Kantar Futures to explore the scenarios [...]

Details

Thursday | 3:15 pm - 3:45 pm | Room 4

How reaching niche audiences brings you closer to your consumers

In today’s competitive market, trustworthy insights from hyper-targeted audiences are more crucial than ever for powering tactical and strategic business decisions and growing consumer centricity. In this session, we’ll share a [...]

Details

Wednesday | 4:00 pm - 4:30 pm | Room 5

How to increase in-store campaign effectiveness – lessons learned from the British Heart Foundation study

The in-store retail scenario continues to pose challenges and shopper attention is at a premium. Overcoming these challenges is particularly crucial for the profit and non-profit sectors alike as they [...]

Details

Wednesday | 2:30 pm - 3:00 pm | Room 1

Immersive qualitative research and experiential deliverables

The relationship consumers hold with products and brands has undergone an enormous shift. Understanding these revised relationships often requires a deeper connection than can be found on a Zoom call [...]

Details

Thursday | 3:15 pm - 3:45 pm | Room 5

Insights-driven TikTok creative guidance: How to leverage platform features

Are you looking to introduce a spark of freshness into your advertising strategy? The next frontier for marketers around the world is to embrace the potency of brands on TikTok! [...]

Details

Wednesday | 4:45 pm - 5:15 pm | Room 3

Is it time to fire the qual team? The role of AI in qualitative moderation – a head-to-head case study

Clever Kevin is MDI’s AI-driven qualitative moderator who strives to take advantage of AI’s benefits – streamlining often cost-prohibitive and time-consuming research tasks. Clever Kevin aims to make qualitative research [...]

Details

Wednesday | 3:15 pm - 3:45 pm | Room 5

Leveraging a global brand tracker within a complex organization

Cambridge University Press & Assessment is a heritage brand dating back as far as 1534. With that come many advantages, but also some challenges with how things progress. A brand [...]

Details

Wednesday | 10:00 am - 10:30 am | Room 2

Next-gen empathy: Amplifying consumer voices in the new era of market research

Join Katie Angier, global consumer insight and analytics lead at Reckitt, alongside Jilleun Eglin, senior director of product at Discuss, for this session on revolutionizing consumer empathy in the current [...]

Details

Thursday | 10:45 am - 11:15 am | Room 3

Panel fraudsters uncovered: An in-depth look at who they are and their impact on your investment

Fraud has grown exponentially in the online world in recent years and the panel industry is no exception. But who’s committing panel fraud? Why is it beneficial for these fraudsters? [...]

Details

Thursday | 10:45 am - 11:15 am | Room 1

Partnering with Kraft Heinz to innovate into new spaces

You can’t leave growth to chance, brands must intentionally look for new spaces in which to innovate. Those spaces must be meaningful and different from your competitor and incremental to [...]

Details

Wednesday | 1:45 pm - 2:15 pm | Room 2

Plugging into people and pushing boundaries: Driving commercial impact

With budgets tightening and a focus on prioritization, it’s easy for brands to play it safe for short-term wins: research shifts from the truly exploratory to churning out regenerative propositions [...]

Details

Wednesday | 11:30 am - 12:00 pm | Room 2

Predicting the pulse of the world: Understand culture with generative AI and predictive analytics

We can learn a lot about people from how they communicate online. Not by looking at the number of engagements with a post or the amount of retweets but by [...]

Details

Wednesday | 12:15 pm - 12:45 pm | Room 5

Run programmes, not projects to really make an impact

Tired of the ad hoc approach to customer experience? It’s time to bring an always-on mentality to stay attuned to customers’ shifting mind-sets. Join Stephen Priestnall and James Cuthbertson as [...]

Details

Wednesday | 4:45 pm - 5:15 pm | Room 4

Scaling the why: How Kimberly Clark is using conversational AI to blend qual with quant

When Kimberly Clark had the opportunity to pitch to a prospective trade customer, they wanted to persuade the supermarket to stock one of their products. To do this, they knew [...]

Details

Wednesday | 10:00 am - 10:30 am | Room 5

Setting the bar high in better understanding customers’ needs

So much of market research focuses on end consumers but in alcohol, bartenders play a critical role, whether through designing menus, recommending a brand or encouraging a consumer to try [...]

Details

Thursday | 1:45 pm - 2:15 pm | Room 3

The future of consumer-led marketing: How AI is changing the game with insights and empathy

In this fireside chat, we will dive into how implementing qualitative consumer insights early and often will be transformative for marketing effectiveness. Key takeaways: How technology is enabling near real-time qualitative insights [...]

Details

Wednesday | 12:15 pm - 12:45 pm | Room 4

The future of green: Defining eco in the U.K.

Hear from Andrew Flavin from the Reckitt UK shopper insights team on how Nailbiter videometrics uncovered unique insights into how the eco-conscious shopper navigates through the store to make a [...]

Details

Thursday | 3:15 pm - 3:45 pm | Room 2

The urge to splurge: Differentiating unplanned and impulse purchases

Shoppers’ e-store navigation combined with their physiological responses have shown significant differences among planned, unplanned and impulse purchases in terms of shoppers’ emotional engagement and cognitive involvement in the decision-making [...]

Details

Thursday | 2:30 pm - 3:00 pm | Room 1

Unboxing beautiful insights: Dunelm’s segmentation revolution

Join us for an insightful exploration of Boxclever’s collaboration with Dunelm, a leading homewares and furniture retailer, to redefine their market segmentation approach. Facing challenges in customer growth and retention [...]

Details

Thursday | 10:00 am - 10:30 am | Room 2

Unlocking strategic opportunities with B2B customers: How Visa are partnering with Dynata to empower SMBs across Europe in their digital transformation

In 2020, Visa announced a multi-year goal to digitalize 50 million small and medium-sized businesses (SMBs) worldwide. As part of its efforts to better understand the needs and expectations of [...]

Details

Wednesday | 4:00 pm - 4:30 pm | Room 2

Using AI to drive stronger product performance: Learn how top CPG brands like Coca-Cola, Carlsberg and Nestle use AI to guide, predict and improve their innovation success

The vast majority of product launches within CPG continue to fail. This is something that has been and is still tolerated by many large CPG companies, who explain away this [...]

Details

Wednesday | 10:45 am - 11:15 am | Room 1

Using insight at UKHSA to support people most impacted by health threats

This session introduces the Insight team at the UK Health Security Agency and provides an overview of the types of research that we carry out to support the agency’s decision-making. [...]

Details

Thursday | 11:30 am - 12:00 pm | Room 4

Using segmentation as an engine for growth and regeneration

Explore how segmentation isn’t just a tool for customer categorization, it’s a catalyst for brand growth. A case study by Pentland Brands and Endura, presented alongside our research partner, ImpactSense. Over [...]

Details

Wednesday | 3:15 pm - 3:45 pm | Room 3