Room 3 | 11:30 am - 12:00 pm | Thursday, May 9, 2024
Amongst all the bubble and squeak about AI, a lot has been claimed about what AI cannot do as well as what it can. Most discussion is more or less overtly drawing a direct comparison with human intelligence, with human and machine lined up as imaginary adversaries. Since we started over six years ago, our focus at discover.ai has always been and still is on what our beady-eyed and bendy-brained strategists can do when working hand in hand with our proprietary AI-powered platform, enabling us to navigate vast universes of content from online conversations to discover revelatory and yet at the same time recognizable and relatable human insights with the power to bring the empathy to connect brands more closely to their consumers.
Sophie Wright from discover.ai and Grietje de Wit from Nestlé Coffee Innovation will share an example of work done together. We explored the language people spontaneously use to describe their coffee experiences. Everyday expressions can reveal subconscious meaning, pointing to the powerful roles that brands and products can play in consumers’ everyday lives. While our work began with U&A-style data defining a range of coffee usage scenarios, this project took us to a range of resonant and revealing metaphors for coffee that became powerful insights to drive idea and concept development for the Nestlé team.
Key takeaways:
Speakers:
More sessions
Caroline van den Bos, insight and client experience director at Lloyd’s Register, joins Insight Management Academy CEO James Wycherley to describe her journey setting up a new global insight function [...]
What does it take to gain insights that transcend borders? International quantitative research requires acknowledging cultural differences, and innovative methodologies and engaging survey design can make all the difference. Join [...]
The vast majority of product launches within CPG continue to fail. This is something that has been and is still tolerated by many large CPG companies, who explain away this [...]