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3 essentials to enhance your web designs

User-centric web design is essential for success with digital touchpoints. But did you know that a lot of the browsing process is unconscious – and outside of the awareness of [...]

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Thursday | 10:45 am - 11:15 am | Room 2

Automated innovation: Greater efficiencies for client reporting

BVA BDRC has partnered with E-Tabs since 2018 to create greater efficiencies in their reporting. BVA BDRC is an international full-service market research company that continually strives to innovate and [...]

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Wednesday | 4:45 pm - 5:15 pm | Room 5

Case study: Unlocking empathy at scale with high-trust AI

While it may seem ironic, one of the biggest benefits of AI for insights leaders is to better understand how consumers really feel and why. But researchers also need to [...]

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Thursday | 12:15 pm - 12:45 pm | Room 2

Empowering the patient voice: How NHS organizations harness qualitative analysis software to analyze patient and public feedback

The NHS is committed to putting the patient at the heart of everything it does – it is a key tenet and included in its constitution. In this presentation, NHS [...]

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Wednesday | 2:30 pm - 3:00 pm | Room 2

Extended reality meets market research: Introducing Rexee

In the age of immersive experiences, the rise of extended reality (XR) technologies and the changing habits of new generations has created new challenges that traditional methods struggle to handle. [...]

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Thursday | 10:00 am - 10:30 am | Room 5

Finding the diamond in the rough: Surfacing trends in the jewelry market through automated analytics

In a collaborative effort between De Beers, a globally recognized leader in the diamond industry and Inspirient, a pioneering provider of automated analysis technology, this presentation introduces a novel approach [...]

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Thursday | 10:00 am - 10:30 am | Room 3

How Roche works against insights inflation

Almost everything is called an insight nowadays. So how do you ensure that you generate quality insights for your internal stakeholders? And even more importantly, how do you ensure that [...]

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Wednesday | 11:30 am - 12:00 pm | Room 3

Next-gen empathy: Amplifying consumer voices in the new era of market research

Join Katie Angier, global consumer insight and analytics lead at Reckitt, alongside Jilleun Eglin, senior director of product at Discuss, for this session on revolutionizing consumer empathy in the current [...]

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Thursday | 10:45 am - 11:15 am | Room 3

Panel fraudsters uncovered: An in-depth look at who they are and their impact on your investment

Fraud has grown exponentially in the online world in recent years and the panel industry is no exception. But who’s committing panel fraud? Why is it beneficial for these fraudsters? [...]

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Thursday | 10:45 am - 11:15 am | Room 1

Predicting the pulse of the world: Understand culture with generative AI and predictive analytics

We can learn a lot about people from how they communicate online. Not by looking at the number of engagements with a post or the amount of retweets but by [...]

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Wednesday | 12:15 pm - 12:45 pm | Room 5

Research in the U.K. and the BEST approach to AI

As the U.K. regulator and professional and trade body, MRS has been collecting data on the market for research in the U.K. for many years. In this session the latest [...]

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Wednesday | 10:45 am - 11:15 am | Room 5

Research with international flavor: Wendy’s shares recipes for successful studies around the world

What does it take to gain insights that transcend borders? International quantitative research requires acknowledging cultural differences, and innovative methodologies and engaging survey design can make all the difference. Join [...]

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Wednesday | 2:30 pm - 3:00 pm | Room 3

Run programmes, not projects to really make an impact

Tired of the ad hoc approach to customer experience? It’s time to bring an always-on mentality to stay attuned to customers’ shifting mind-sets. Join Stephen Priestnall and James Cuthbertson as [...]

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Wednesday | 4:45 pm - 5:15 pm | Room 4

The shift from artificial to augmented intelligence

Join us for a thought-provoking session that opens the path from artificial to augmented intelligence in market research. We will explore how we, as an industry, can transcend traditional AI’s [...]

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Thursday | 11:30 am - 12:00 pm | Room 2

The urge to splurge: Differentiating unplanned and impulse purchases

Shoppers’ e-store navigation combined with their physiological responses have shown significant differences among planned, unplanned and impulse purchases in terms of shoppers’ emotional engagement and cognitive involvement in the decision-making [...]

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Thursday | 2:30 pm - 3:00 pm | Room 1

This is how you deploy AI in qual consumer insights

Before AI gained the mainstream recognition it has today, GetWhy developed their own generative AI model and have since deployed the technology to completely change the game of qualitative consumer [...]

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Thursday | 11:30 am - 12:00 pm | Room 1

What’s next in AI: 2025 trends and predictions

In the wake of the 2023 AI hype, 2024 is witnessing a surge in global AI adoption, poised to revolutionize various facets of society, with all signs pointing at even [...]

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Wednesday | 1:45 pm - 2:15 pm | Room 5