Relationships and trust for long-term engagements: A view from the client side
Room 2 | 1:15 pm - 1:45 pm | Thursday, February 23, 2023
Long-term and profitable client engagements can be difficult goal in any economic climate, but more so in the current fiscal tightening on research spend. In this session, we will explore – from the client side – the aspects of relationship and trust building that evolve into long-term engagements under the landscape of “doing more with less.” With this landscape – what elements of the client/vendor relationship to focus on? How to provide more value on existing engagements? What are the biggest factors that impact trust and future collaboration?
Key takeaways:
- What elements of the client/vendor relationship to focus on to evolve into long term engagements.
- How to provide more value on existing engagements.
- Biggest factors that impact trust and future client collaboration.
Speakers:
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