Based in Houston, Nathan Hejl is a marketing research and customer experience professional. With a background at Sysco as a research manager, Nathan demonstrates expertise in insights with 5+ years of experience in the field. Nathan is also a DEI and LGBTQ+ advocate, serving as a leader within the LGBTQ+ employee resource group at Sysco. His prior roles include serving as a research analyst at Sherwin-Williams. Nathan holds a B.A. in marketing and M.S. in marketing research from Michigan State University.
Sessions from Nathan Hejl:
Will customer loyalty metrics like Net Promoter Score ever disappear? Perhaps not, but your ability to align on a success metric and build global methodology standards could be advantageous for [...]
Wednesday | 4:00 pm - 4:30 pm | Room 1