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Vishal Anam

Vice President, Customer Experience, Datamatics

With over 20 years of experience across various domains, Vishal has been a champion in helping clients decrypt consumer behavior and apply the learnings to get meaningful ROI from the research.

At Datamatics he leads the CX business by helping brands take informed decisions based on customer experience. A seasoned researcher and CX leader with a proven track record of delivering exceptional results, he has worked in consumer Insights, process transformation and business operations across leading companies such as Nielsen, Kantar and Rediffusion Y&R. He has also spent considerable time in the start-up ecosystem.


Sessions from Vishal Anam:

How AI and CXM helped a retail brand customize product design

Our research focuses on the harmonious fusion of human experience and AI technology. We are on the journey to understand the factors that shape customer perceptions post-in-store product trials. The [...]

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Wednesday | 10:30 am - 11:00 am | Room 1