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Emily Bielak

Director of Market Research and Strategy Consulting, Martec Group

A market research and strategy consulting professional with over nine years of experience in market research, management consulting, strategy planning, data analytics and project management.


Sessions from Emily Bielak:

It’s O-fish-ial: How Goldfish Swim School transformed its CX strategy through data-driven emotion mapping though the entire customer journey

Join Goldfish Swim School Franchising to explore how The Martec Group transformed their customer experience strategy through a combination of primary research, design thinking and KPI tracking. Martec’s patented Emotion [...]

Details

Thursday | 9:45 am - 10:15 am | Room 3