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Danny Russell

Non-Executive Advisor, FlexMR

An experienced industry veteran, Danny is the former marketing strategy director at Sky, who has held senior positions at Boots, Kraft Foods, British Airways, PaddyPower and O2 Telefonica. He has previously acted as the Chair of both the Market Research Society U.K. and AURA association. For his long-standing contributions to the sector, Danny has been recognized as a Fellow of the MRS and is a two-time recipient of the Insight 250 award.


Sessions from Danny Russell:

Market research Room 101: What will you banish?

Ever wondered what the research industry could do without? In this interactive game show, two teams of client- and agency-side industry leaders will put forward their contenders to be banished [...]

Details

Thursday | 2:30 pm - 3:00 pm | Room 4

Customer salience: The road to insight driven decision-making

While talk of customer-centricity has never been more prevalent, the truth is that it’s not translating into action. U.K. customer experience and service benchmarks alike both highlight a recent drop [...]

Details

Wednesday | 11:30 am - 12:00 pm | Room 5