Room 1 | 2:30 pm - 3:00 pm | Thursday, May 4, 2023
Ross Anderson will discuss how he developed and launched Insights Space – the leading satellite communication provider’s new central insights portal. Insights Space is a single place to go for customer insights reports, market intelligence reports, customer dashboards, industry analyst reports, industry news and social media feeds.
Ross’ session will include a presentation on the reasons for launching Insights Space, key learnings during the soft launch phase, user feedback and future plans. He will also run a demonstration of the cutting-edge knowledge management portal, powered by Cognni, which is helping to make Inmarsat an even more customer-centric organization.
Inmarsat, the world leader in global mobile satellite communications, created Insights Space – its first central insights portal.
Key takeaways:
Speakers:
More sessions
Humour is something not readily associated with market research. As researchers we strive to create balanced, precise and unbiased surveys. To ensure clarity, we can sometimes find ourselves using a [...]
Attempting to use resources in a parsimonious way, leaders and decision makers should stay focused on how to make the best out of their business. People are different and behave [...]
In a world obsessed with big data and algorithms, we’ve sacrificed the human context. Research professionals have fallen into a pattern of accepting the social norms of our trade and [...]