Seasoned qualitative research consultant. Enjoys all qual research methods: in-person, phone and online. Is equally adept at IDIs, small groups, and full groups. Offers creative yet practical research designs and flexible reporting options. Is a pioneer and recognized expert in the use of online qualitative methods. Trains traditional moderators to adapt their skills to the online environment (www.onlinemoderator.com). Current member QRCA, Insights Association (PRC certified) and AMA.