Quantification is a process so inherent to the work of consumer insights that we often neglect to consider it as a cultural practice in itself. The literature on the sociology of quantification is vast and the impacts of the overzealous metrification of the modern world insidious. Join two anthropologists as they describe the costs and consequences of quantification at Universal Destinations and Experiences to learn more about a phenomenon that is surely impacting your industry and business – whether you realize it or not.
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