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Stephen Priestnall

Founder and Strategic Planning Lead, Oomph

Stephen founded Oomph in 2005, acquired Decision Juice in 2009 and is globally recognized as a specialist in CX-driven transformation projects and digital innovation.

Stephen has advised at a senior level across public and private sector organizations worldwide, and is an instigator of technology innovation and international research studies into behavior change.

Stephen is very active in the community with a particular interest in sustainability, the environment and in creating a wellbeing economy. He has recently spearheaded a project for the Wellbeing Economy Alliance – a global collaboration of organizations, alliances and individuals working to transform the economic system.


Sessions from Stephen Priestnall:

Run programmes, not projects to really make an impact

Tired of the ad hoc approach to customer experience? It’s time to bring an always-on mentality to stay attuned to customers’ shifting mind-sets. Join Stephen Priestnall and James Cuthbertson as [...]

Details

Wednesday | 4:45 pm - 5:15 pm | Room 4