Maebh is a senior insight professional championing customer needs and promoting a customer centric culture. She has worked across both client-side and agency-side roles spanning the telecoms, financial services and retail sectors. Maebh has led insight programs across all audiences from consumer to large enterprises and strategic accounts, but in recent years has focused particularly on category and proposition insight in the SME market in order to drive more intentionality in the Virgin Media O2 Business ‘go to market’ strategies.