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Vanishing acts: Demystifying no-shows in health care

In the labyrinth of health care systems, patient no-shows pose a significant challenge, disrupting efficiency and impeding optimal patient care. This presentation embarks on an investigative journey into the intricate realm of no-shows, aiming to shed light on their underlying causes and potential solutions. Drawing from the realms of data science and behavioral insights, we delve into the complexities behind these enigmatic vanishing acts.

Through a compelling case study derived from our work with a prominent HMO in Israel, we illuminate the patterns, triggers and influential factors contributing to the phenomenon of patient no-shows. Utilizing advanced analytical techniques, we deciphered intricate data sets to discern actionable insights, paving the way for effective remediation methods.

Attendees will gain a comprehensive understanding of the multifaceted nature of patient no-shows, exploring how various factors intertwine to produce this disruptive behavior. Moreover, we will showcase innovative strategies developed through our research, aimed at minimizing disruptions, optimizing health care delivery processes and enhancing patient engagement.

Join us for an engaging session as we navigate through the complexities of patient no-shows, offering valuable insights and practical solutions to tackle this persistent challenge in health care delivery. Whether you’re a health care professional, data scientist or policymaker, this presentation promises to equip you with the knowledge and tools needed to address patient no-shows effectively, ultimately improving the quality and efficiency of health care services.

Key Takeaways:

  1. Delve into the intricate challenges surrounding patient no-shows in health care, unraveling the underlying factors contributing to this persistent issue.
  2. Harness data science for prediction: Explore innovative applications of data science in health care, specifically focusing on predictive modeling techniques to anticipate and mitigate the effects of patient no-shows.
  3. Real-world case study: Dive into a compelling real-world use case, where we applied data-driven approaches to address the no-show phenomenon within a prominent health care organization.


Speakers: